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Terms and Conditions Last updated: August 2, 2026

Welcome to XEPA TREE CARE LLC. By accessing or using our website, requesting a service, or communicating with us through this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

Website Use This website is provided for general information about our business, services, and contact options. You agree to use this website only for lawful purposes and in a way that does not interfere with the operation of the website or the experience of other users.
Estimates and Quotes Any estimate or quote provided through this website, by phone, email, text, or in person is based on the information available at the time it is given. Final pricing may change if the scope of work, site conditions, property access, or requested services change. A quote is not a binding agreement until it is accepted and confirmed by both parties.
Booking and Scheduling Submitting a request through this website does not guarantee service availability. Services are scheduled only after confirmation from our team. We may reschedule or postpone work due to weather, safety concerns, equipment issues, staffing limitations, or other circumstances beyond our control.
Cancellations and Rescheduling If you need to cancel or reschedule an appointment, please contact us as soon as possible. Late cancellations, no-shows, or missed appointments may be subject to a cancellation fee if time or labor was reserved for your service.
Payments Payment terms will be listed on your invoice, quote, estimate, or service agreement. Unless otherwise stated, payment is due upon completion of the work or by the due date shown on the invoice. We may charge late fees, service charges, or pursue collection of overdue balances where allowed by law.
Customer Responsibilities You are responsible for providing safe and reasonable access to the property and for disclosing any conditions that could affect the work, including hidden hazards, underground obstacles, restricted access, pets, gate codes, or special instructions. We are not responsible for damage caused by undisclosed hazards, unsafe conditions, or circumstances outside our control.
Property Conditions You agree to remove or identify items that could be damaged during service, including vehicles, decorations, furniture, irrigation components, valuables, or other obstructions. If work must be delayed or modified because of property conditions, additional charges may apply.
Service Changes If the scope of work changes after booking, we may adjust pricing, scheduling, or completion time to reflect the updated work. Any additional work must be approved before it is performed.
Access to Property If access to the property is restricted, unavailable, or unsafe when our team arrives, we may be unable to complete the work. In that case, a trip charge, cancellation fee, or rescheduling fee may apply.
Limitation of Liability To the fullest extent permitted by law, XEPA TREE CARE LLC is not liable for indirect, incidental, special, or consequential damages arising from use of this website or our services. Our total liability for any claim related to our services is limited to the amount paid for the specific service giving rise to the claim.
No Guarantee We make every reasonable effort to perform our services professionally and on schedule, but we do not guarantee specific results unless expressly stated in writing.
Intellectual Property All content on this website, including text, images, graphics, logos, and branding, is owned by XEPA TREE CARE LLC or used with permission. You may not copy, reproduce, modify, or distribute any content without our written permission.
Privacy Any personal information collected through this website will be handled in accordance with our Privacy Policy, if applicable.
Third-Party Services Our website may include links or references to third-party services. We are not responsible for the content, policies, or practices of those third parties.
Governing Law These Terms and Conditions are governed by the laws of the State of Tennessee.
Changes to These Terms We may update these Terms and Conditions from time to time. Any changes will be effective when posted on this page.
Contact Information If you have any questions about these Terms and Conditions, please contact us at: XEPA TREE CARE LLC Email: xepatree@gmail.com Phone: 865-278-8412

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Terms and conditions

About us